Computer Screen Freezes but Audio Still Continues Windows 10 on Firefox

YouTube is one of the top sites people visit to get video content. However, sometimes it is not so enjoyable when the videos end up freezing up. Most of the time, it can be quite difficult to figure out why.

Some other issues could be the videos playing without sounds despite the volume setting. So what we're wondering is, how can you fix this issue so you can enjoy your YouTube videos?

In this article, we'll walk you through the different methods to fix this recurring problem. Keep reading to find out why you're experiencing YouTube freezing issues and how to fix this problem.

In this article

Part 1. Why do my YouTube videos keep freezing?

Sometimes, when you're stressed out, you might want to relax with some YouTube videos. Unfortunately, just when it's getting good, you start experiencing YouTube freezing problems.

Sometimes, the YouTube videos keep freezing but audio still plays. There are several issues why YouTube keeps freezing, and below are some of the top reasons why.

Browser-Related Issues

There's a strong possibility that your YouTube video freezing issue is due to the browser you're using. Sometimes, YouTube is not the problem but the browser. Maybe the browser is outdated, or there are extension issues with the browser. However, there are times when YouTube video freezes, but audio continues, and the browser is why.

Driver Related Issues

Also, you might be experiencing YouTube freezing issues because your graphic driver is outdated. Most of the time, when drivers are outdated, it could cause the video to simply freeze while playing. Therefore, sometimes the problem isn't with your browser but with outdated driver and flash.

Video Player Issues

Sometimes, when there's a poor internet connection or server overload, you can experience YouTube hanging problems. If the YouTube server is the issue, then you're not the only one who's experiencing this. It could also be because of the cookies and caches saved on the website causing the YouTube videos to keep freezing.

Part 2. Ways to fix Youtube video keeps freezing

When there's a problem with your YouTube, it's normal to feel restless till you work it out. This in-depth article provides you with insight into the best methods to fix YouTube freezing issues. The solutions below and effective and give you options to try if one solution doesn't work out.

Method 1: Make Sure You Have a Fast Broadband

When you experience YouTube video freezing issues, there are chances that it's your internet connection causing the issue. Maybe you're not the only one using broadband.

Chances are, other people are also connected and doing other things. These actions could use up a lot of the bandwidth and make it slow. You can use broadband speed checkers to find out how fast your broadband is currently running.

If it's not up to some megabits per second, then it might be the cause of your YouTube hanging problem.

Disconnect others connected to the broadband to enhance the speed. You could also lower the video quality so that your slow broadband can load the video. However, you should be prepared for low picture quality.

Method 2: Clear Cache on Chrome/Firefox Browser

Your YouTube video freezing consistently or crashing might be due to too many caches saved in your browser. Caches are saved to help your webpage load faster the next time you try to access them.

However, sometimes it gets too much and begins to cause your videos to load slowly. Follow the steps below to clear the cache on Chrome and Firefox browsers.

For Google Chrome

• When you launch the browser, click the three dots at the top of the page.

• From the dropdown menu, click 'more tools' and then select 'clear browsing data.'

• On the advanced tab, set the time range to all time, and you can also select the type of information you want to remove.

• Ensure you select cookies and other site data and also cache images and files.

• Now, click 'clear data,' and it will delete all cache from your browser.

Once the browser clears the cache, restart the browser and play the video again to check if the problem is solved.

For Mozilla Firefox

To clear browsing caches on Firefox, you can follow the steps below.

• Launch Firefox and click on 'menu,' which is at the top of the screen.

• Click on library and choose 'history' from the options. Next, select the option of clearing browsing history.

• Another dialogue box will then pop up asking for details. Check all the boxes and change the time range to 'everything.'

• Afterward, click on 'clear now' to get rid of the browser cache on Firefox.

Method 3: Update Chrome/Firefox to Latest Version

Another reason why you could be experiencing YouTube freezing problems is that your browser is outdated. An outdated browser could make YouTube videos keep freezing but audio still plays.

Follow the steps below to update Chrome and Firefox to the latest version.

For Google Chrome

• Launch the browser and click the three dots at the top of the page.

• Now, choose settings from the options and select 'about Google Chrome' from the new page.

• This browser will immediately search for updates and then install them automatically.

For Mozilla Firefox

Here's what you truly need to do to update the Firefox browser to deal with YouTube freezing problems.

• Firstly, launch the browser and then select the three horizontal lines at the top of the page.

• From the dropdown menu, choose 'About Firefox.'

• This action will cause the browser to search and install new updates automatically.

Method 4: Disable the Browser's Extensions

Extensions usually personalize a user's browsing experience. However, there are times when they do the opposite and slow you down. They could be the cause of the YouTube video freezing. Sometimes, these extensions clash with each other and make YouTube keep freezing. Therefore, one of the solutions you should try is to disable all the extensions.

For Chrome

• Click on the three small dots right at the top of the chrome page

• Next, choose 'settings from the options, and this will open up a new window pane.

• On the left corner are some options; choose extensions to continue.

• It will open up all the extensions you have on your browser.

• Select 'disable' on all extensions

Afterward, you can test to see if the YouTube freezing problem is gone.

For Firefox

• Go to the browser and click the three lines at the top right corner of the Firefox page.

• From the dropdown menu, select 'add-ons.'

• A new dialogue box will open, choose the 'extensions' option, and click 'disable.'

• Close Firefox and open again to effect changes.

You can also try playing the YouTube video again to confirm no YouTube hanging problem anymore.

Method 5: Restart Your PC/Mac/iPhone/Android

Sometimes, your device just needs a restart. Unknown to many people, simply restarting your device can fix a host of issues. However, when facing the YouTube video freezing problem, people usually don't remember this issue. If you're using an iPhone or Android, holding down the power button should provide you with the option to power off or restart.

On the other hand, you need to visit the start menu and choose shut down for those using a PC.

Method 6: Update the Graphics Card Driver

It could also be the graphics card driver issue. If it is outdated, then it could cause the YouTube videos to freeze. But, again, you can carry this out manually by visiting the manufacturer's website and searching for the latest version. First, however, you need to ensure the driver you choose is compatible with your device and Windows versions.

Alternatively, you could search and install updates automatically by following the steps below.

• Press Windows key + X together, and it will pop up a list of options.

• Choose device manager from the list.

• On the page that appears, search for 'graphics card driver' and then select 'update driver.'

• On the next Windows screen, select 'search automatically for graphics card driver.'

It might take a few seconds, but this will cause the PC to search and update your drivers.

Part 3. Fix downloaded YouTube videos freezing

If you download YouTube videos and they're freezing, then the problem might be that they're corrupt. Corrupt videos come up with lots of issues and usually pose a danger to your device.

That's why you should fix this issue using a trustworthy and secure video repair tool like Wondershare Repairit. This tool allows you to repair damaged and corrupt video files of different types. It is also easy to use and user-friendly, so you don't require previous technical knowledge to use it.

Below are the steps to fix the downloaded YouTube video freezing issue with Wondershare Repairit.

Step 1: Upload the Corrupt YouTube Videos

When you launch the tool on your device, you will see 'add files' in the middle of the page. Click on it, and it will open a windowpane that allows you to navigate to the location of the video. You can add multiple corrupt videos if you want.

Step 2: Repair the Corrupt YouTube Videos

When you successfully add the videos, Wondershare Repairit will scan the videos. It might take a few seconds to complete scanning.

When the video scanning is complete, you can then click the 'repair' option that appears. Clicking this option will start the repair process.

Step 3: Preview and Save the Corrupt YouTube Videos

Once the repair process is successful, you can choose to preview your videos before saving them. If you're not satisfied with the video repair, you can click the advanced repair option at the end of the page.

However, if you find the videos satisfactory, click 'save all' and choose the location to save your videos to.

Closing Words

When your YouTube video starts giving issues, it can be frustrating. Sometimes the YouTube video freezes but the audio continues, and you're at a loss for what to do. This comprehensive article provides you with several fixes for the YouTube freezing issues.

It also explains the reasons why your videos might be freezing to help you avoid it. If you download YouTube videos and they turn out corrupt, using Wondershare Repairit might be the best option to get it back to normal. This software is fast, effective, and secure and will magically repair every problem with your YouTube videos.

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Source: https://repairit.wondershare.com/video-repair/fix-youtube-freezing-video-issues.html

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